Terms of service

Between You (hereafter named ”the Customer”) and Klevgränd produkter AB, Timmermansgatan 3, 118 25 Stockholm, Sweden (hereafter named ”the Seller”).

Klevgränd Produkter AB is the provider of an online platform that allows you to purchase, subscribe to, download, view or use music software and products (”the Service”). Klevgränd’s standard end user license agreement applies for licensing of Klevgränd software products. These Terms of Service apply to all users of the Platform.

1. Validity.

Purchases made from the Seller are subject to the terms published at the time of the purchase. No changes to these terms can be made without prior written consent from the Seller.

The Seller may modify these Terms of Service by posting new or additional terms. Such modifications and additional terms will be incorporated into the agreement between the Customer and and the Seller. If the Customer does not agree to the changes, the Customer must notify the Seller and cease the Customer’s use of the Service and any Product and Content obtained through the Service. the Customer’s continued use of the Service is the Customer’s acceptance of the changed Terms of Service.

2. Delivery.

Products purchased from the Seller are displayed in the Klevgränd Store, and also digitally delivered to the e-mail address provided by the Customer at the time of purchase. The product and license will be delivered instantly as soon as the payment has been electronically processed, which normally is within an hour. The delivery may however be delayed in certain cases and no guarantees about delivery times are given by the Seller.

3. Withdrawal and returns.

Due to the digital nature and the distribution of the products sold by the Seller, sold and downloaded products can generally not be returned after payment has been processed and a personal license has been issued. For evaluation of the software before purchase, free demo versions are available.

4. Processing of orders.

All orders are electronically processed. When placing an order, the Customer accepts that the information needed to process the order is passed to a third party credit institution for processing. The Customer also accepts that his/her contact information is collected and stored by the Seller, for support errands and updates. The Seller has the right to e-mail the Customer product specific updates and information.

The offers in the Seller’s store are always subject to change unless clearly stated otherwise. The Seller reserves the right to make improvements or minor changes to the execution of delivery.

5. Klevgränd Account

When creating an Klevgränd account the Customer gets an overview of order history, receipts, licenses and access to exclusive content. The account is personal and can not be transferred. When creating an account the Customer automatically consent to receiving sporadic customer specific notifications (for example, customer-relevant product information and updates, and/or exclusive content available for download) from the Seller. The Customer can easily unsubscribe from these notifications at any time in the Customer account settings.

Certain features or services may require the Customer to open a user account. The Customer is entirely responsible for maintaining the confidentiality of the information the Customer hold for his/her account, including password. The Customer agrees to notify the Seller immediately of any unauthorized use of the account or password.

5.1 Klevgränd Student Account

A Klevgrand Student account is an account with certain privileges determined solemnly by Klevgrand. These privileges can be changed or withdrawn at any time without further notice. Any suspicion of misuse will result in a immediate suspension.

6. Warranties.

The Customer expressly understands and agrees that his/her use of the service and any products or content downloaded or otherwise obtained through the use of the service, is at the Customer’s sole risk and that the service is provided “as is” and “as available” without warranties of any kind, either expressed or implied, including any implied warranties terms and conditions of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement, with respect to any products or content downloaded or otherwise obtained through the service as well as the service itself, to the maximum extent permitted by applicable law. The Customer may have additional consumer rights under his/her local laws that these terms of service cannot change.

The Customer’s use of the service and any products or content downloaded or otherwise obtained through the use of the service is at the Customer’s own discretion and risk and the Customer are solely responsible for any damage to his/her computer system, mobile device, or other device, or loss of data that results from such use.

7. Court of jurisdiction and applicable laws.

Regardless of which country an order is placed from, the law of Sweden will be applied. Any dispute arising from, or related to, a product purchase shall be subject to the exclusive jurisdiction of the court of Stockholm, Sweden.

8. Miscellaneous

The Seller may assign, transfer, sell or otherwise dispose its rights and obligations under these Terms of Service, in whole or part, at any time without notice to the Customer. The Customer may not assign this agreement or any part of it.

The Seller may notify the Customer with respect to the Service by sending an e-mail message to the e-mail address provided by the Customer or by a posting on the Service. Notices shall become effective immediately.

By creating a user account and/or purchasing or otherwise obtain any of the Products, the Customer demonstrates that he/she hereby accept and acknowledge that he/she is obliged to follow the terms of these Terms of Service. Furthermore, the Customer also acknowledges that he/she has read, understand and agree to all of the terms, conditions, obligations and limitations of these Terms of Service.

The Service is provided by Klevgränd Produkter AB (559041-4560),
Timmermansgatan 3, 118 25 Stockholm, Sweden

End User License Agreement

This Klevgränd produkter AB End User License Agreement accompanies a Klevgränd produkter AB product and related explanatory materials (“Software”). The term “Software” shall also include any upgrades, modified versions or updates of the Software licensed to you by Klevgränd produkter AB. This copy of the Software is licensed to you as the end user. Please read this Agreement carefully.

Klevgränd produkter AB grants to you a nonexclusive license to use the Software, provided that you agree to the following:

1. Use of the Software.

Unless otherwise specified, this license is your personal license and the software may only be used by you.

If the license is a multi license, the software may only be used by the company, institution or organization to which it is registered.

At any given time, you may only use the software on as many computers as your license permits. Unless specifically specified, licenses are single user licenses and may only be used on one computer at a time.

The sound samples and musical examples connected to the Software may NOT be reformatted, mixed, filtered, re-synthesized, or otherwise edited or altered for use in any kind of commercial sampling product/package or software- this is strictly prohibited without the express written consent of Klevgränd produkter AB.

The musical examples connected to the Software may NOT be used in any commercial music production- this is strictly prohibited without the express written consent of Klevgränd produkter AB.

2. Copyright.

The Software is owned by Klevgränd produkter AB and its suppliers, and its structure, organization and code are the valuable trade secrets of Klevgränd produkter AB and its suppliers. The Software is also protected by International Copyright Law and International Treaty provisions. You agree not to modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Software. You may use trademarks only to identify output produced by the Software, in accordance with accepted trademark practice, including identification of trademark owner’s name. Such use of any trademark does not give you any rights of ownership in that trademark. Except as stated above, this Agreement does not grant you any intellectual property rights in the Software.

3. Transfer.

You may not rent, lease, or sublicense the license if not specifically agreed with Klevgränd Produkter. You may not transfer the license to a third-party, unless in certain circumstances (these circumstances are determined by Klevgrand Produkter).

4. No warranty.

The Software is being delivered to you AS IS and Klevgränd produkter AB makes no warranty other than that the Software shall conform to the specifications in the documentation during a warranty period of twelve month from delivery. Klevgränd produkter AB will only remedy deviations from the specification providing that the deviation substantially affects your use of the Software. Klevgränd produkter AB may under such circumstances choose to replace your copy of the Software with a new one.

Apart from above, Klevgränd produkter AB and its suppliers do not and can not warrant the performance or results caused by using the software and/or documentation. Klevgränd produkter AB and its suppliers make no warranties, expressed or implied, as to noninfringement of third party rights, merchantability, or fitness for any particular purpose. In no event will Klevgränd produkter AB or its suppliers be liable to you for any consequential, incidental or special damages, including any lost profits or lost savings, even if a Klevgränd produkter AB representative has been advised of the possibility of such damages, or for any claim by any third party.

Some jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, or the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above limitations may not apply to you.

5. Location

This contract shall be exclusively subject to the laws of Sweden. If any one stipulation of this License contract should be or become invalid, completely or in part, this shall not affect the validity of the remaining stipulations. The parties undertake instead to replace the invalid stipulation with a valid regulation which comes as closely as possible to the purpose originally intended.

Place of jurisdiction is location of the national sales company or agent. Klevgränd produkter AB can also, however, at its free discretion, open proceedings at the registered address of the Licensee. This Agreement shall automatically terminate upon failure by you to comply with its terms. This Agreement may only be modified in writing signed by an authorized officer of Klevgränd produkter AB.

Klevgränd produkter AB and Klevgr. are registered trademarks which may be registered in certain jurisdictions.

Your acceptance or decline of the foregoing Agreement is executed by installing the Software.

If you should have any queries concerning this License contract or wish to speak to Klevgränd produkter AB about any matter, please contact the following address in writing:

Klevgränd produkter AB
Timmermansgatan 3
118 25 Stockholm
Sweden

info@klevgrand.se

Privacy Policy & GDPR

In compliance with the GDPR regulations, we need to answer the following questions:

  1. What information do we keep?
  2. Where do we keep the information?
  3. Why do we have it?
  4. What are your rights?

The short version:

  • For customers and account holders we have info about name, e-mail, address, products owned, serial numbers, spent amount, payment method (no payment details), IP address (for fraud prevention) and download history.
  • For newsletter recipients we have info about name and e-mail.
  • We guard your information carefully.
  • Data Processors (third party services that we use):
  • We may receive data from third-party organisations if they have received your consent for your information to be shared with third-parties for marketing or other purposes.
  • You may review, change or remove your information from our records at any time, just e-mail us at support@klevgrand.se

The long version:

1. What information do we keep?

For our customers and account holders (Desktop only):

  • E-mail address
  • Name
  • Address
  • Owned product(s)
  • Serial number(s)
  • Spent amount
  • Payment method (Whether PayPal or Card was used in the purchase. No card details are kept)
  • IP address (necessary for fraud protection)
  • Download history

For our newsletter recipients:

  • E-mail address
  • Name
  • Marketing consent
2. Where do we process and keep the information?
  • Several security precautions are implemented (encrypted hard-drives and connections, 20+ digit password changed regularly, minimum number of employees that can access the information)
  • Data Processors (third party services that we use):
3. Why do we have it?
  • For our customers, we sometimes need to send product updates or new versions.
  • For the newsletter, we frequently send information about new products, discounts and other news connected to our products.
  • We have and will never give or sell any contact information to anyone.
4. What are your rights?

Newsletter

  • You may unsubscribe from our newsletter list, via the opt-out link in every e-mail.
  • You may review or change your information, e-mail us at support@klevgrand.se

Customers

  • Account holders can unsubscribe from notifications on the account page.
  • To view or change what information we have, e-mail us at support@klevgrand.se
  • To be completely removed from our records, email us at support@klevgrand.se (please note that this also removes your right to receive possible product updates and support)

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