Support

Hopefully not needed, however if needed:

FAQs

How do I install a VST/AU plugin? (Mac OS X)

After purchase, you’ll receive a Zip file that contains:

  • Documentation (.pdf)
  • Install instructions  (.txt)
  • Audio Unit plugin (.component)
  • VST plugin (.vst)

To install the plugin

  1. Close all running AU/VST host applications.
  2. Navigate to the system’s plugin folder, usually ”Macintosh HD/Library/Audio/Plug-Ins/”. One way to do it in Finder is to use the ”Go to folder…” command (⇧⌘G) and enter ”/Library/Audio/Plug-Ins/”.
  3. Copy the .component file to the Components folder.
  4. Copy the .vst file to the VST folder.
  5. Enjoy your new plugin.

How do I install a VST plugin? (Windows)

After purchase, you’ll receive a Zip file that contains:

  • Documentation (.pdf)
  • Install instructions  (.txt)
  • 32-bit version:
    • VST2 (Win32/File.dll)
    • VST3 (Win32/File.vst3)
  • 64-bit version:
    • VST2 (x64/File.dll)
    • VST3 (x64/Esspresso.vst3)

To install the plugin (32-bit)

  1. Close all running VST host applications.
  2. Depending on what plugin version you need, navigate to the appropriate plugin folder, for example ”C:\Program Files\VSTPlugins”.
  3. Copy the file to the folder.
  4. Open your VST host and rescan the plugin directory.
  5. Enjoy your new plugin.

What's the system requirements for your plugins?

General system requirements:

Mac version: Mac OS X 10.7+

Windows version: Windows 7+ with SP1 or higher

iOS units: iPad 2 or later, iPhone 4 or later.

I want to re-download my plugins, but the links are expired!

The download of your plugins are restricted to 10 attempts and 90 days. The customer is responsible for keeping necessary backups of the software. However, if you’ve for some reason lost your copy (stolen computer, hard drive crash, etc), send an e-mail to support@klevgrand.se with your purchase ID or e-mail that you used in the purchase, and we’ll try to help you. This does not include free orders, only purchased.

Tutorials

Manuals